Returns & Exchanges
At Golf HQ, we want you to be completely satisfied with your equipment and apparel. If your purchase doesn't help your game, you can return or exchange most items within 30 days of delivery in their original, unused condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Gear
Pack your items securely in the original packaging, ensuring all tags are attached and any club headcovers or tools are included.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely tape it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will process your refund or exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing